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Finding comfort in endcaps

Posted on March 29, 2020March 29, 2020 by Wegmaniacal

In grocery lingo, an endcap is the set of shelves at the front or rear of an aisle. Markets typically usually use this space to highlight new or unusual products or to give prominent display to sale items.

Endcaps also change with the seasons. At Easter, you’ll see chocolate bunnies. At Thanksgiving, stuffing mix and cranberry sauce.

These days, endcaps are devoted to staples.

Endcaps along the middle lane bisecting my store are jammed with pasta, canned beans, sugar and cereal.

Some displays, as Wegmans struggles to satisfy enormous demand, are brand names you won’t recognize. Freezers at the front end of one aisle are filled with generic-looking corn and peas.

The marketing message of the endcap is no longer one of nifty or thrifty, but of reassurance.

We have these items, the endcaps proclaim. We’ll continue to get them, one way or another.

So calm down.

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About This Site

Upstate New Yorkers love their Wegmans, with a bond that newer customers in other parts of the East are discovering. As a customer and former employee, I share the obsession.

I launched Wegmaniacal in December 2019, to examine the cultlike following the company has developed since its founding in Rochester more than a century ago.

The site stagnated when I left Wegmans and returned to other endeavors. But with rising grocery prices, lowering environmental regulation, and pharmaceutical challenges, it’s time to resume writing here.

Much of what I have to say is positive. Nevertheless, the company is family owned and most of its operations are conducted in private. As a longtime journalist, I’ll also delve into topics Danny Wegman would prefer to keep behind closed doors.

— Laurie Bennett

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